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RESTAURANT GUIDE · CHENNAI

Close the shift with the next shift in mind.

The end of service is a useful point to resolve unexplained orders and leave a clear handover. A report total alone does not explain an open table, a cancelled dish or a kitchen ticket someone is still asking about.

Updated

Review open work before totals

Look through running table orders and any unresolved kitchen work. Ask the staff responsible what each remaining order represents. Distinguish an active guest order from a sample, a cancellation still under review or a record that needs a manager's decision.

Use the demonstrated procedure for any correction. Do not remove records just to produce a clean-looking close. The purpose of this step is to leave an explanation that another person can understand the next morning.

Compare records with your business process

Review the relevant sales report and the payment records your restaurant normally reconciles. Agree with the owner or accountant which totals and documents should be compared, and record differences for investigation. This guide does not prescribe an accounting or tax treatment.

DeccanPro includes sales-reporting and inventory-record capabilities in the reviewed POS. Ask to see the particular report your business needs during the demo. Do not assume a specific shift-close automation, bank integration or reconciliation report without seeing it work.

Leave a usable handover

Record unresolved order references, equipment problems and approved menu changes. Identify the person responsible for following up. Keep customer and payment details limited to the people and records that need them; a public noticeboard is not a place for sensitive information.

Check that the assigned backup procedure has been completed or that a missed backup is escalated. Confirm the next opening person's first checks. A useful handover tells them what is normal, what needs attention and where to find the evidence without guessing.

PUT IT INTO PRACTICE

Your checklist

  • Open tables and kitchen questions explained
  • Relevant business totals reviewed
  • Corrections and unresolved issues recorded
  • Backup responsibility and next-shift actions confirmed

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