DeccanPro · Chennai restaurant guide
https://deccanpro.com/guides/restaurant-opening-checklist/
Updated
Check the counter and menu
Confirm that the counter computer and POS application are ready and show the expected date and time. Check the menu items or prices that changed since the previous shift. Staff should know who approved those changes and where the current source list is kept.
Review any order deliberately carried over from the previous shift using the agreed business procedure. Do not delete or close an order merely to make the screen look tidy. Ask the responsible person to explain unresolved records before new service starts.
Check the route to the kitchen
Confirm the intended KOT printer is powered and has paper. Check that the kitchen display, if used, is connected and readable. Make a clearly identified sample order using the agreed test procedure and verify that the right kitchen destination receives it.
If captain phones are used, check a connection from a normal dining-floor position. Staff should know what to do when an order's send status is uncertain. A device that worked yesterday should still be tested after a router, cable or equipment location changes.
Use five observable opening checks
Give the opener a short result to record for each check: passed, failed or not used in this setup. Do not mark an unused captain app or kitchen display as tested. The table defines staff observations, not an automated health report.
Scroll sideways if needed to see all columns.
| Check | Evidence to record | If the check fails |
|---|---|---|
| Counter and current menu | Expected date/time, staff access and one recently changed menu entry reviewed | Resolve the wrong price, access or clock setting with the responsible person before relying on it |
| Kitchen printer | A labelled practice ticket reaches the intended printer and is readable | Check the printer guide; do not infer success from a print button alone |
| Kitchen display, if used | Kitchen staff find the matching practice order and all its items | Confirm the active device and connection; agree a tested alternative with the shift lead |
| Captain connection, if used | A practice order sent from a normal service position is found at the counter and kitchen | Inspect the saved reference before retrying an uncertain send |
| Practice order and handover | The example is resolved through the approved test procedure; outstanding issues have a named owner | Keep the unresolved record and escalate it rather than hiding it to clear the screen |
Retest the failed path before relying on it
For a failed kitchen print, keep the practice order reference and first inspect whether the kitchen already received it. Follow the relevant printer or connection check, then repeat the same path once the cause has been addressed. Record what changed and the new result. Repeatedly creating fresh orders can obscure whether the original request was received.
The shift lead should decide which service can operate with the equipment actually available and any rehearsed fallback. A working billing screen does not establish that captain ordering or kitchen printing works. Brief the incoming team on the affected step, who will handle it and when it will be retested. Never describe an unresolved check as passed simply because service is about to begin.
Check people and exceptions
Confirm who is responsible for the counter, kitchen tickets and first-line troubleshooting today. Keep the contact route available without displaying passwords or private credentials. Make sure the team knows the difference between a repeat print and a genuinely new order.
Finish by handling the sample order through your agreed procedure and recording any unresolved issue. This checklist is an operating aid, not an automatic function of DeccanPro. Adapt it to your Chennai restaurant and rehearse it with the people who will open the shift.
PUT IT INTO PRACTICE
Your checklist
- Counter, staff access and current menu checked
- Practice kitchen print received and readable
- Kitchen display checked or marked not used
- Captain connection checked or marked not used
- Practice order resolved and exceptions assigned
