Updated
Separate the two service journeys
Bring one counter example and one table example to your demo. The counter customer orders coffee and leaves with it. The table opens with drinks, adds sandwiches and asks for the bill later. Watch how staff find each order when the menu items overlap.
DeccanPro connects counter billing with table and kitchen workflows. A useful cafe evaluation includes both the cashier and whoever prepares drinks or food, because a label that looks clear on the counter may be hard to distinguish on a kitchen ticket.
Give similar drinks distinct menu names
Prepare a short menu with your actual sizes and variants written clearly. Compare the order screen, the printed KOT and the customer bill. Check long names and similar names side by side. This is especially useful when the kitchen needs to distinguish a food item from a drink with a similar abbreviation.
If you need custom modifiers or preparation notes, demonstrate the exact requirement before assuming it is supported. Use the menu-preparation worksheet to list the intended variants and ask how they should be represented in your setup.
Plan devices around a compact service area
A printer next to a loud coffee machine may be difficult to hear. A screen may be visible to the barista but not to the person preparing food. Test the position of the KOT printer or kitchen display from both workstations, with normal equipment running.
Optional voice announcements can draw attention to new orders, but the printed ticket or display remains the reference for the full order. Try actual menu pronunciation and a comfortable volume. For a cafe in Chennai, share the floor plan and existing equipment when arranging the ₹6,000 yearly DeccanPro software demo.
PUT IT INTO PRACTICE
Your checklist
- A takeaway coffee sale
- A seated order with a second round
- Similar drink names on a real printout
- A kitchen screen or printer visible from the preparation area