Restaurant billing software in Alandur.

The same table, two different parties

Chennai Metro Rail identifies Alandur as an elevated interchange between its corridors. The two-level station inspires our original illustration; it is a symbolic drawing, not a route map, exact station plan or claim of a restaurant inside the station. For an Alandur visit, send your restaurant’s street, entrance and meeting point. DeccanPro visits customer locations by arrangement from its Chennai team; a station name alone does not identify the premises.

Local reference: Chennai Metro Rail: project profile and Alandur interchange. Use the restaurant exercises below with your own menu.

Give the first party a complete practice record

Outside live service, use Table 4 for fictional party A: two meals at Rs.120 each and two coffees at Rs.20 each. The item subtotal is Rs.280 before configured adjustments. Note the saved order reference, confirm which kitchen work is complete and finish the example using the demonstrator’s supported training-settlement procedure. No real payment or food preparation is needed. The reference should remain identifiable after the party leaves.

Start the next party through the supported table procedure

Ask the operator to demonstrate how Table 4 becomes available and how party B starts a new order. Do not infer that a printed receipt, cleared kitchen screen or empty chair has reset the table correctly. In the new practice order, enter two idli plates at Rs.50 each: the expected item subtotal is Rs.100. Record its reference and compare it with party A’s record. Check that the earlier meals, coffees and payment have not carried into the new order.

Introduce a late question about the earlier party

Have a second captain return and say, “Table 4’s coffee needs checking.” Before making any edit, ask which party and saved order the question concerns. In this rehearsal the question belongs to party A. Show how the team locates that earlier reference without adding coffee to party B. If a completed bill needs review, use the authorised correction process demonstrated for the installation; this exercise does not promise that settled bills can be freely edited or reopened.

Check the kitchen and counter against both references

Give the kitchen two labelled paper records instead of cooking. The first belongs to party A and is complete; the new preparation request is party B’s two idli plates only. Have the cook identify the new request without relying on “Table 4” alone. Then have the cashier retrieve the old Rs.280 example and the new Rs.100 example separately. A table number can locate a seat, but the staff also need enough order context to distinguish successive parties.

Repeat with your actual closing routine

Repeat the test with the people who clear tables, take orders and finish bills. Record the steps used to release a table, locate an earlier order and communicate a correction. If any screen or printout makes the two parties hard to distinguish, keep the exact example for the demonstrator to resolve before service. Bring your current table numbering and an anonymised sample bill to the Alandur demo. This is an acceptance exercise, not a claim of automatic prevention of every mistaken entry.