Updated
Agree when the order becomes a kitchen instruction
Write down your current sequence: take the order, confirm it with the customer, send it to the kitchen and complete the bill at the appropriate step. Different counters arrange payment differently, so use your real sequence when testing the software.
Have the cashier enter an order with three items and ask the kitchen to find it. Check the quantities and the order reference on the KOT. Then place a similar second order so the packing person can show how they keep the two parcels apart.
Handle the customer who changes their mind
Before the food is ready, ask to remove an item or add another one. Demonstrate the actual change or cancellation workflow and have the cook identify the update. An altered final bill is not enough if the kitchen continues preparing the original order.
DeccanPro supports new, changed and cancelled kitchen-order workflows. Test how your chosen printer, kitchen display and optional announcements communicate the change. Use the full ticket or screen as the reference if spoken announcements keep a long order concise.
Make packing a deliberate check
Choose the record the packing team will compare against: the kitchen ticket, order screen or another agreed reference. Match the number of packed items with that record before handing over the parcel. A software demo can test the clarity of the information; the physical packing procedure still belongs to your team.
If your Chennai outlet also receives marketplace or telephone orders, discuss each source separately. This page does not promise automatic delivery-platform integrations. Bring those requirements to the demo so their handling can be confirmed before you choose a system.
PUT IT INTO PRACTICE
Your checklist
- Counter-to-kitchen order reference checked
- Two similar parcels distinguishable
- A changed order visible to preparation staff
- Final quantities checked before handover