DeccanPro · Chennai restaurant guide
https://deccanpro.com/guides/how-to-choose-restaurant-billing-software/
Updated
Write down the work that cannot fail
List your service types, counter devices, kitchen printers and captain phones. Ask the cashier and cook which order situations cause the most confusion today. Choose a few essential requirements and separate them from conveniences you could add later.
For each requirement, record what successful operation looks like. For example: an extra round reaches the kitchen as an update, while the counter retains the complete running table. This is easier to judge than a vague requirement such as easy to use.
Run the same five scenarios
Let your own team perform the steps where possible. Save a sample receipt and KOT, and write down anything that was explained but not demonstrated. Use the downloadable demo scorecard to distinguish a verified result from a feature still needing confirmation.
- A standard table order sent to the kitchen and completed at the counter.
- A second round added after the first kitchen ticket.
- A quantity change that the kitchen and cashier both recognise.
- A cancellation using the supplier's demonstrated workflow.
- A takeaway order handled while a table remains open.
Separate a demonstrated result from a condition still to test
After each scenario, record the actual device, staff role and order reference with the result. If the demonstration used the supplier's printer instead of yours, the demonstrated workflow and your printer compatibility are different questions. Keep the untested condition visible rather than treating a successful sample as proof of the whole installation.
The downloadable scorecard has verified/unverified and notes columns. Use verified only for the precise check completed successfully. Keep a failed or untested requirement unverified and explain which it is in Notes, together with the responsible person and retest needed. This prevents an unanswered question from looking like a pass.
Scroll sideways if needed to see all columns.
| Observed result | What it establishes | Next decision |
|---|---|---|
| The second round reached the intended kitchen printer and matched the saved order | That specific addition worked on the tested equipment and connection | Retain the sample reference; finish the other essential scenarios before choosing |
| It worked on the supplier's printer; your printer was not connected | The demonstrated printer worked, while your reuse question remains open | Arrange the actual-device test and keep any replacement quotation separate |
| The cashier saw the change but the kitchen could not identify it | The essential counter-to-kitchen handoff did not pass this rehearsal | Record the mismatch, resolve the cause and rerun the same order before accepting the workflow |
Compare the full decision
Put each quotation on the same one-year or three-year basis. Record renewal terms, setup charges, required add-ons and the equipment you would need to buy. DeccanPro's stated software offer is ₹6,000 per year with no limits, no setup fees and no hidden charges.
Ask where data lives, who will make backups and how you can retain access to old records when switching systems. Finish by identifying the unresolved questions. A supplier who has not demonstrated a requirement should remain unverified on your scorecard, even if the sales description sounds promising.
Make the choice from essential checks, then compare costs
Review essential requirements first. A convenient report or an attractive screen does not resolve an unexplained order mismatch between the counter and kitchen. For each unresolved essential check, write the remaining action and who will demonstrate it. Avoid combining all observations into a single score that hides which service task still fails.
Once the required workflows are demonstrated, compare the written quotation, staff training arrangement, data responsibilities and proposed setup together. If two systems both meet your needs, use the same operating period and cost assumptions to compare them. Keep the completed scorecards and sample references so the installation handover can repeat the checks that mattered to your Chennai restaurant.
PUT IT INTO PRACTICE
Your checklist
- Same menu and scenarios for every supplier
- Cashier and kitchen both involved
- Demonstrated results separated from open questions
- Annual costs and data responsibilities recorded
