Choose restaurant billing software with five real orders.

Write down the work that cannot fail

List your service types, counter devices, kitchen printers and captain phones. Ask the cashier and cook which order situations cause the most confusion today. Choose a few essential requirements and separate them from conveniences you could add later.

For each requirement, record what successful operation looks like. For example: an extra round reaches the kitchen as an update, while the counter retains the complete running table. This is easier to judge than a vague requirement such as easy to use.

Run the same five scenarios

Let your own team perform the steps where possible. Save a sample receipt and KOT, and write down anything that was explained but not demonstrated. Use the downloadable demo scorecard to distinguish a verified result from a feature still needing confirmation.

• A standard table order sent to the kitchen and completed at the counter.
• A second round added after the first kitchen ticket.
• A quantity change that the kitchen and cashier both recognise.
• A cancellation using the supplier's demonstrated workflow.
• A takeaway order handled while a table remains open.

Compare the full decision

Put each quotation on the same one-year or three-year basis. Record renewal terms, setup charges, required add-ons and the equipment you would need to buy. DeccanPro's stated software offer is ₹6,000 per year with no limits, no setup fees and no hidden charges.

Ask where data lives, who will make backups and how you can retain access to old records when switching systems. Finish by identifying the unresolved questions. A supplier who has not demonstrated a requirement should remain unverified on your scorecard, even if the sales description sounds promising.